IF YOU ARE UNABLE TO SEE YOUR DELIVERY COUNTRY AT CHECKOUT, PLEASE ENSURE THAT YOU ARE BROWSING OUR WEBSITE WITH THE CORRECT SHIPPING COUNTRY PRE-SELECTED.

YOU CAN FIND THE SHIPPING COUNTRIES LIST IN THE FOOTER ON ANY PAGE.


UK SHIPPING

 

We offer the following delivery options for UK orders:

• free standard delivery 2-3 days on all UK orders

• next day delivery service at a charge of £10 per order (next day delivery service not available during sales periods).

We endeavor to dispatch your order on the same day, provided you place your order by 4 pm GMT, Monday to Friday.

Any order placed after 4 pm on Friday will be sent out on the following Monday, or the next working day in the case of Bank Holidays (please note we do not deliver on UK Bank Holidays).

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Our carrier will deliver your parcel between 9 am and 9 pm.

A signature may be required on receipt. If you are not around to accept your parcel, the carrier will leave you a card telling you how you can re-arrange delivery/pick up from depot.

A tracking link will be sent to you once your order reaches our nominated courier, for you to be able to follow it all the way to your front door.

 

INTERNATIONAL SHIPPING

 

EUROPE

For all orders sent on DDP (Delivery Duty Paid) service, there will be no additional fees to pay when your order arrives at the destination.

Delivery within 2-3 working days from order dispatch.

A €15 shipping fee applies for orders below €400, while any order above €400 is free. 

 

USA

Free Shipping and all orders sent on DDP (Delivery Duty Paid) service, there will be no additional fees to pay when your order arrives at the destination. 

Delivery within 2-3 working days from order dispatch. 

 

•  WORLDWIDE

Delivery within 2-7 working days (transit times dependent on destination).

A £16 / €15 / $25 shipping fee applies for orders below £350 / €400 / $500, while any order above £350 / €400 / $500 is free.

International shipping charges do not include taxes or duties.

Please contact your local customs office to request details of these charges. 

 

• MAINLAND CHINA

Free Shipping and all orders will be sent on DDP (Delivery Duty Paid) service. 

 

• RUSSIAN FEDERATION

Shipping to Russia can take up to 3 weeks, dependent on Russian Customs restrictions.

 

INTERNATIONAL SHIPPING POLICIES

 

All international orders (except EU countries, US & Mainland China) may be subject to import duties and taxes once a shipment reaches your country. Additional customs clearance charges must be paid by you; self-portrait has no control over these charges and cannot predict what they might be.

International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.

Customs policies vary widely from country to country; contact your local customs office for more information. When ordering from self-portrait you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods.

 

REFUSED SHIPMENTS

 

If you choose to refuse your shipments, you will be responsible for any duties, taxes, and/or customs charges that are incurred on the package, and the cost of returning the package to our UK address. This amount will be deducted from your merchandise refund.

 

DELIVERY DURING SALES PERIODS

 

Due to the large volume of orders, we receive during sales, we cannot guarantee same-day dispatch. Please allow for a few extra days for your order to be sent out from our warehouse. UK next day delivery service is not available during sales periods.